Cash and checks are accepted in the salon. We also accept all major debit/credit cards (there will be a $3 transaction fee for all credit cards)
Gratuity can ONLY be accepted in cash or by check
Street/Meter Parking is Available
Business Hours
| Salon Service | Phone for Appointments | |
| Monday | Closed | 9:00 am – 5:00 pm |
| Tuesday | 9:00 am ~ 5:00 pm | 8:00 am – 6:30 pm |
| Wednesday | 9:00 am ~ 5:00 pm | 8:00 am – 6:30 pm |
| Thursday | 9:00 am ~ 5:30 pm | 8:00 am – 6:30 pm |
| Friday | 9:00 am ~ 5:00 pm | 8:00 am – 6:30 pm |
| Saturday | 9:00 am ~ 4:00 pm | 8:00 am – 6:00 pm |
| Sunday | Closed | Closed |
- Appointments can be made by phone.
- We also close on the following holidays. July 4th, Thanksgiving day, Black Friday, Christmas day and New Year Day.
Our Policy
Cancellation Policy
Product Refund Policy
Did you buy a product that didn’t work out? No problem. Bring it in with your receipt and we’ll process your return for store credit. We’re also more than happy to assist you with an exchange, we can even help you pick out a new product. Must be within 30 days of purchase.
Service Refund Policy
We want our clients to feel beautiful when they step out of our salon. While we can’t refund you for the service, if you’re unhappy with the result, we’re happy to set up a time within two weeks to get the service redone.
Colors for Minor (17 or under)
Whether your kid wants some subtle sun-kissed highlights or all the colors of the rainbow, we need you to sign a waiver and hang out during the consultation.
Our Hair Extension Service in San Mateo
As much as we understand needing to cancel something, we can’t offer a refund for hair extensions once we’ve ordered them.